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      LifeJourney Roles and Permissions

      This article provides a concise overview of system roles, their associated permissions, menu access, and special considerations to aid LifeJourney customers in understanding the scope of each role. 

      To Update user roles for your LifeJourney account, follow these steps:

      1. Log in to LifeJourney with your administrator credentials
      2. Go to the Issuers Management tool on the Left Menu under Platform Settings
      3. For each user, scroll all the way to the right to find the Actions buttons - Select Edit
      4. Update the first name, last name, and role and SAVE any changes

      To Add Issuers to your LifeJourney account, follow steps 1 and 2 above then:

      1. Select the Add New User dropdown button (blue) in the upper right of the table, select the One User option
      2. Add the first name, last name, email, password and role then click CREATE
      3. Notify your new administrative user of their email and password to log in to LifeJourney OR have them use their email and the "Forgot Password" function to create a new password for their account
      Below is an overview of all roles and their permissions/access:

      LifeJourney
      Role       

      Permissions Summary 

      Main Menu Access / Submenu Access 

      Admin 

      Responsible for overall LifeJourney administration. Access to all functionality within the platform. 

      ALL / ALL 

      Advisor 

      Responsible for advising and coaching Learners. 

      Reporting / 

      • Assessment Reporting / Learner Profiles 
      • Credential Reporting / Learner Profiles 

      Analyst 

      Responsible for data management and reporting. 

      Assessments / Administrations / 

      • View Students 
      • View Students / Test Status Report 
      • View Students / Download All Reports 
      • Reports 

      Credential Management / 

      • Awards (View, Export) 
      • Award Graphics (View, Export) 
      • Learning Outcomes (View, Export) 
      • Associations (View, Export) 

      Reporting /ALL 

      Test Administrator 

      Responsible for configuring and
      managing test administrations, including custom Survey creation to deliver with Assessment Products. 

      Marketplace / ALL 

      Assessments / ALL 

      Approval & Issuing / 

      • Assessment Scoring 

      Reporting / 

      • Assessment Reporting 

      Platform Settings /  

      • User Groups (Groups) 
      • Learners 

      Test Form
      Admin       

      Responsible for creating test content. 

      Assessments / 

      • Custom Products (if subscribed) 
      • Tests/Surveys (Tests) 
      • Forms 
      • Questions 
      • Passages 

      Proctor 

      Responsible for facilitating the
      assessment administration by
      supervising the AI proctoring service. 

      Assessments / Administrations / 

      • View Students 
      • View Students / Accommodation Options 
      • View Students / Test Status Report 
      • View Students / AI Proctoring 
      • AI Proctoring (for AI test product administration) 

      Credential Administrator 

      Responsible for configuring credential templates (awards and achievements)
      and managing the credential issuance
      for an institution. 

      Credential Management / ALL 

      Learning Experiences / ALL 

      Approval & Issuing /  

      • Bulk Approval 
      • Achievement Evidence Review 
      • CPL/PLA (if subscribed) 

      Articulations / ALL (if subscribed) 

      Reporting / 

      • Credential Reporting 

      Platform Settings / 

      • User Groups 
      • Issuers 
      • Learners 
      • Institution Settings (View, Edit) 
      • Institution Public Profile (View, Edit) 
      • Integrations (View, Edit) 
      • Academic Settings (View, Edit) 

      Instructor 

      Responsible for managing courses,
      reviewing evidence to approve
      credentials, and facilitating learning experiences. 

      Learning Experiences / ALL (View) 

      Credential Management / ALL (View) 

      Approval & Issuing /  

      • Achievement Evidence Review 
      • CPL/PLA (if subscribed) 

      Articulations / ALL (View) 

      Reporting / 

      • Credential Reporting 

      Platform Settings / 

      • User Groups 
      • Learners 
      • Academic Settings (View)