Overview of the new roles and menu structure for LifeJourney Administrators
It's here—our updated platform experience for Administrators is here!
A bunch of exciting changes have happened in LifeJourney, including:
•Streamlined Navigation: A new main menu that makes finding tools and reports faster.
•Simplified Language: Clearer terms to reduce confusion across teams.
•New Roles & Permissions: More flexibility in managing who can see and do what.
Your feedback has guided these changes, and we’re excited to show you how they’ll make the platform more intuitive and flexible for your team.
Frequently asked questions:
- Where did a certain feature move to?
Please check out our handy visual guide below to see the color/number coded help to show you where a specific feature or menu item went in the update. For example, if you are looking for where your Orders overview went, see the peach colored circle 2B on the left and then the corresponding circle on the right showing you that Orders has changed to Inventory and is now housed under the Marketplace menu in the toolbar. - Why did my role change?
To facilitate better access to items for specific jobs that LifeJourney users are trying to get done, our Roles and Permissions have also been upgraded. Users will now see menu items and tools that are relevant to the work they are doing in the platform. If you notice you no longer have access to a certain feature and believe you should, please reach out to us. - Who do I contact for help?
Our Success Team is ready to help: success@territorium.com - Is my data or workflow affected?
No. All data and existing administrations, learning experiences and achievements are not affected. - Did the learner view/menu options change?
No, the learner view still has the same view and options as before EXCEPT for certain updated screens that are in the mobile application.
New LifeJourney Administrator Toolbar
First, check out the before and after on our menu items, you will see color-coded matches in the BEFORE on the LEFT..............................to the AFTER on the RIGHT.
Next, check out a brief overview of the main functional areas in the new toolbar.
1. The Marketplace
The Marketplace now captures anything and everything around purchasing, managing and monitoring your exam inventory. NOTE: Your LifeJourney role must allow you access to the Marketplace to see that menu item. Please contact success@territorium.com if you do not see the Marketplace option and you believe you should have the permission for that tool.
Under the Purchase tool, you will see the HEIghten and E-Proficiency Profile exams that can be purchased via credit card for immediate use in your administrations.
Under the Inventory tool, you will be able to track remaining exams, exams that have been used, upcoming expiration dates and even download receipts from past purchases. Note that there are 2 tabs, My Products and My Orders. Under My Products you will see the inventory tracking of your purchased exams, including the quantity used, expired and available and upcoming expiration information. Under My Orders, you will see each past and pending purchase with the ability to download a receipt for that purchase.
2. Assessments
All functionality related to assessment administrations and custom survey tools for your cohorts is now found under Assessments. NOTE: Your LifeJourney role must allow you access to Assessments to see that menu item. Please contact success@territorium.com if you do not see the Assessments option and you believe you should have the permission for that tool.
First, you will see the Administrations Dashboard. This function has moved to a new menu area, but has retained all the administration setup and management that you have been using. Here you can view the Administration names, regular time codes, extended time codes, number of students that have claimed a test code, the start/end date/times and have access to the action buttons for each administration (active and expired).
The action buttons for each administration include viewing/editing the administration details, deleting an administration, viewing the student test status for the administration, administration specific reports and accomodations such as extended time options.
Next under Assessments is Custom Products. The EdTest.ai subscription add-on provides access to a custom assessment building engine...letting institutions create high or low stakes exams with their own content, scoring, question banks and passages. Contact success@territorium.com if you would like to know more about accessing these powerful tools. 
Our assessment customers can create custom surveys to deploy with test administrations - this is accomplished via the Test/Surveys, Forms and Questions tools. An in-depth article on how you can create a survey using these tools is available here. The Passages tool is available again to our EdTest.ai customers to create longer pieces of assessment content for their custom test products - if you are interested in that approach, please reach out to success@territorium.com.
3. Learning Experience -
Learning Experiences in LifeJourney act as organizing tools to capture learner data, administration details and reporting options in one place. Assessment administrators can automatically create their Learning Experience when setting up an administration - making the process to keep everything together even more streamlined. Our exciting credential management tool set will utilize the Learning Experience to capture additional details related to achievements, awards and programs designed to build learners digital wallets with rich learning opportunities.
4. Credential Management - coming soon
5. Approval & Issuing - coming soon
6. Reporting -
Are you looking for our advanced assessment reports? Or reporting on your credentials? The Reporting menu option will display one or both of these depending on your subscription. The options within each reporting area are essentially the same, but remember we are always adding new reports and data visualization tools so you may see more than the last time you viewed the choices.
7. Platform Settings -
Administrators in LifeJourney access the tools that relate to users and settings for their institution in the Platform Settings. Enhanced Roles options, Grouping, Issuers, and Learners tools address the access and data around users associated with your particular institution. Institution Settings and Public Profile provide options for customizing and personalizing LifeJourney and how it represents your organization.