What Your Institution Provides for a Successful Launch

People & Roles

Your institution designates key contacts for:

• Executive Sponsor – champions institutional goals and success.
• Core Team Roles (a single Team Member may fill multiple roles):
  o Credential Program Leader – responsible for leading the development of the credential portfolio (1 or more credentials) for a program. The Credential Program Leader may also enlist other internal team members who are subject matter experts on program learning outcomes, skills and achievements.
  o Project Manager – coordinates tasks, timelines, and communication.
  o IT / Systems Lead – manages any integrations, and data feeds.
  o Registrar / Records Owner – defines credential eligibility rules and data.
  o Training & Communications Lead – responsible for staff engagement and learner rollout.
• (Advisory Roles) Assessment, Career Services, and Marketing partners for alignment with skills, evidence, and branding.

Note: Where credentials will be issued for multiple programs, it is strongly recommended that a Credential Program Administrator be identified to manage across programs.

Data & Content

You’ll supply data needed to configure and issue credentials:

• Branding Assets: logo (SVG/PNG), colors, and style guidance for credential visuals.
  • Learner Roster: student ID, first name, last name, email, program, and enrollment status.
  • Credential Templates: name, description, criteria, skills alignment, issuer info, expiration/renewal rules.
  • Evidence Examples: sample reflections, projects, or supervisor sign-offs (if required).
  • Optional: Skills taxonomies or mappings (NACE, O*NET, TalentNeuron, etc.) that enhance the credential metadata.

System & Access

To enable accounts and security:

• Role Setup: Determined by Credential Program Leader and enabled by Territorium.
  • (Optional) Single Sign-On (SSO) configuration (with attribute mapping).
  • (Optional) LMS and or SIS System Integrations, if/as contracted.

Policies & Governance

Institution definitions and rules:

• Credential Lifecycle Rules: approval/award, expiration, renewal, or revocation processes.
  • Reporting Expectations: which issuance and learner-engagement metrics matter most.

Timeline Expectations

Typical readiness can be completed in 2–4 weeks, depending on:

• SSO integration and testing (if any)
  • Credential template design and approval
  • Pilot cohort and data validation
• General implementation flow is depicted below:

Deliverables Territorium Provides

• LifeJourney production environment
  • Data templates and import samples
  • Data export files and reporting
  • Implementation & training support for Customer Administrators
  • Learner onboarding and communication assets
  • Tier 1 support for Customer Administrators; Tier 2 Learner Support

Summary

Your readiness ensures that:

• Learners are rostered
  • Communication plans and assets are drafted and approved
  • Credentials are defined and branded
  • Access and data feeds are approved
  • Policies and key performance indicators are agreed upon

Once these are in place, credential issuance and learner onboarding can begin immediately.

Remember: Every credential is a building block.
Help learners see how today’s achievement supports tomorrow’s career.