Non-proctored and Institution proctored Student Instructions for HEIghten® assessments

Instructions for students taking a HEIghten® assessment on Territorium's LifeJourney platform either without a proctor or in a campus setting with a proctor from your institution.

Please read through this entire document before beginning the assessment.

BEFORE YOU START

• It will take about 45 minutes to an hour to finish your assessment. Ensure that you can allocate enough time to work without interruptions. Once you start, you must finish it. There is a timer located within your test window at all times. You will receive a 5-minute warning near the end of your exam time allotment. 
• If you exit prior to completing the test, your test time will continue to countdown. If you later attempt to re-enter the test, your time may have expired.
• Use the recommended browser and operating system - see ASSESSMENT SERVICES RECOMMENDED ENVIRONMENT for more details. Make sure any updates are installed on your computer before you start. At this time, the lockdown browser is NOT supported for Chromebooks or iPads.
• If you need a calculator, you must use the one provided with the test on your Lockdown Browser screen. You are not allowed to use other devices such as phones, smart watches, or calculators.
• If you get unexpectedly disconnected and still have time left on your exam, you may log back in (see below). If the test timer has run out, you will not be able to go back into the test - contact your administrator for possible options about returning to your test.
• E-mail support@territorium.com for technical support. This inbox is monitored by the entire support team.

GETTING STARTED

1. Go to the LifeJourney portal at

   https://life.territorium.com
   

   You MUST use this URL to access the exam.

   

2. You should have received a code from your instructor to take the test. This code is tied to the exact assessment you have been selected to take. On the login page, look directly beneath the LifeJourney logo for Have a test code? Please, enter your code here. Click here to access the screen to enter your test code. 
3. Type the code in the first field. If you already have an account with Territorium, click Log in; otherwise, create a new account by clicking Create account. If you already have an account, but cannot recall your password, select the Forgot Password? box. 
   
   
4. Fill in all the required fields for creating a new account. Ensure your code and fields are completed, then click the Create button. Once you finish, you’ll be automatically redirected to your LifeJourney homepage.
   
   
5. On your LifeJourney homepage, you’ll see the test for the code(s) entered. You can also see if a test is open , closed , needs to be continued , or the test window has closed as well as the start and end dates.  A test window hasn't opened indicates a claimed test code for an assessment test window that isn't available yet. If you have another test code to enter, click on Add test code.  Verify the exam name is correct before clicking on Start.
   

   

TAKING THE TEST

1. Once you start, review the instructions that appear on the following page. Instructions may change depending on the test you’re taking, the type of proctoring and even the status of the Lockdown browser on the device you are using. When ready, click “Start.” 
   
   
2. Use of the Lockdown Browser is required.   If you are in a campus lab, your lockdown browser is likely already installed and you will not see instructions to download/install it. If you are testing on your own device, you must install the lockdown browser to proceed. Click on the link that suits your computer's operating system and language: Download for Windows or Download for Mac.  
   
3. Once the application has been downloaded, install it on your computer.
4. Before starting the assessment, make sure to close all your applications and restart your computer.
5. Open only your browser and Log In to LifeJourney.
6. Click on the Start button.
7. You will need to select Yes to allow the app to make changes to your device and Close Process for each of the open application prompts.
   
   
8. You will need to select Yes to allow the app to make changes to your device and Close Process for each of the open application prompts.
9. While you are being prompted to close your open processes, the system will be on a Welcome screen.  Once you click Start, you will be presented with the first test question and the countdown timer will begin.
   
   
10. Choose your answers and navigate through the test using the Previous and Next buttons at the bottom of the screen.
    
    
11. Each of the questions is represented across the bottom.  As questions are answered they are struck through.  Use the Highlight button to mark questions for review.
    
    
12. In the right hand corner there is a countdown time for this section and a start and end time based on when you started this section.
    
13. Screen magnification is available by selecting Ctrl + +.
    
14. Before selecting Submit and continue, review that all the questions you intended to answer have been completed. 
    
    
15. You’ll be returned to the test’s welcome page. The status Return Home will appear, and also, if available, an option to see Score Report.  Selecting Score Report will download the pdf report.
    
    
16. You’re done! Congratulations!