HEIghten® Administrator - Quick Start Guide

Purchasing, Managing, and Administering HEIghten® Exams

HEIghten-blue@3x-1                                         Admin Quick Start Guide




1. Getting Started in LifeJourney Portal

Territorium’s portal, LifeJourney, will be where you’ll administer the HEIghten assessments. Here, you can purchase inventory, create and manage cohorts via Learning Experiences, utilize AI proctoring, and run reports.


  • Get acquainted with the layout. On this Home page, you will start with your user profile view. To enter administration, click on your institution logo on your home page or open the User Menu in the upper right-hand corner and select your institution under the Institutions section.
  • Notice the new menu options in a ribbon down the left side of the page. Be sure to scroll down to the bottom of the list on the left to see all options. You can collapse any menu section by clicking on the section title.
  • The Roles option is where you’ll create new permission sets for different user options. You are seeing these options because you are at an administrator role level. If you need additional accounts created, please email support@territiorium.com with your first, last name and email address. You will get a response within 1 business day. Students can register in the system using their email address and an assessment code, which will be covered later in this guide.

2.  Purchasing Assessment Units and Checking Inventory

To purchase tests via credit card, select Marketplace from the menu. To use a purchase order, please contact success@territorium.com.

  • To confirm purchase and ensure sufficient units are available to test your cohort, select Orders under Administrations. The My Products tab will display an accumulation of all your purchased items and the My orders tab gives you an ordering history with access to download receipts for individual orders. 
  • Purchased test units expire at the end of the month, 1-year post purchase.  Expiration date, units expired, next expiration date and units expiring in 60 days, have been added to the My Products and My Orders tabs.

    3.  Creating your Administration
    • To deploy your purchased exams to your learners, select New Administration in the upper right-hand corner of your Administration Dashboard.

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    • Administration Name should provide the context for testing that cohort in that learning experience, for example, “2023-November – Psych – 1”
    • Enter the maximum number of students to take this assessment in the Max tests allowed field. Leave this field at "0" if you do not have a limit of test takers.
    • To select the Test – open and select from the test options based on your available inventory from the drop-down list.
    • Time zone is important to note to be able to provide the correct testing times for participants.
    • Dates and Times will open the administration up to test takers for a certain window of time. Enter start/end dates by opening the calendar tool and clicking on the date, then scroll down to select the start/end time.
    • To select the relevant Learning Experience to add to this administration, click on the field and select the relevant Learning Experience that you have created from the list. Click on Create a Learning Experience automatically to have the system auto generate it. If you do not create a Learning Experience, you will NOT be able to create an administration as they have to be related to a Learning Experience to be saved. 
    • Groups allow for add cohorts of students to a test administration. The Group must be created prior to adding it to an administration.
    • Extended Time allows you to offer more time for students to finish their test. You can choose between no extended time, 150% Extended time and 200% Double time. Once you have selected this option, an Extended Code is created for your administration along with a regular time Code. Simply provide students that need additional time the Extended Code for their exam and the remainder of your students the regular time Code.
    • Question navigation behavior allows for testing flexibility and how testers can maneuver through an assessment.
      • Can go back and change response (DEFAULT and PREFERRED option)
      • Can go back but can't change response
      • Only can go back to unanswered question
      • Can't go back to previous questions
    • Configuration Options are available for each administration:
      • Survey gives you the option to create customized questions at the beginning of the assessment.
      • AI Proctoring is only available to select if you purchased the “with Proctoring” mode of the assessment.
        • AI Proctors will require you to create proctor roles and users to assign to your administration BEFORE you can add them to an administration. Allows individuals to monitor and resolve any ID validation or testing anomalies.
      • Show scores to students provides test takers the opportunity to see their scores after completing and submitting their assessments by logging back in and visiting the "Score Report" icon on their test tile (administrators MUST enable this for students to see this icon after they have completed their exam and logged back in to LifeJourney).
      • Require ID number to learner will give you the option of having unique identifying information for each participant, for example, a school ID number. This alphanumeric field must be entered exactly as it was when the learner created their account or the system will not see them as a match (their exam will not start).
      • Request geolocation - the geographic location of an Internet-connected service
      • Layout options allows the test question number sequence to be at the bottom of the tester's screen or the stop.  Bottom is the standard layout.
      • Optional final message is a WYSIWYG editor tool that provides a message to the test taker after they have completed the assessment.
      • 5 minutes remaining warning for every section 5-second pop-up message indicating 5 minutes remain in the current test section.
      • Open window allows you to create a window within the administration in which all learners must begin their test.
    • Click Submit to finalize your selections.
    • Administration Management. Now that you have a new administration, you can access the different options for management.


    • Code – Select and copy the Code to provide in student communications for starting the assessment (See Item #4 below) or provide the Code Extended to those students needing extra time.
    • Actions - several functions available to manage the administration. 
        • View Details – Overview of test administration setup.
        • Edit Administration – Access to edit the administration name, dates, and configurations.
        • View Students – provides an up-to-date view of the Learner status in the Administration and access to Learner-level reports as they complete the test.
        • Reports - Download the Institutional reports and CSV files.
        • AI Proctoring - Distribute the testers amongst proctors, view anomalies, resolve ID validation items.
        • Accommodation Options - Set individual accommodations for testers.
    4. Getting Students Started on their Assessments

    Based on the type of assessment configuration you have selected; you will need instructions to give to students to access their assessments. The process begins with students using the Administration Code from above and creating their own username and password. Please select the appropriate set of directions for students based on your administration configuration below: